Home Away from Home

We know the decision to board your pet isn’t made lightly. Travel with peace of mind by boarding your dogs and cats with SWACC. We offer a variety of a la carte services that allow us to cater to the needs of each of our guests. Your pet will be cared for like they’re part of our family.

Home Away from Home
Boarding Southwest Animal Care Complex - El Paso and Santa Teresa
For Dogs

Our dog runs are climate-controlled and feature a state-of-the-art floor heating system. A doggie door separates the feeding area from the spacious individual exercise and potty area. Twice a day, we use a pressure washer to thoroughly clean and sanitize the dog runs with a hospital-grade disinfectant. Our gutter flushing system carries the waste directly out of the facility.

Food is provided at no extra cost. If your dog is on a special diet or has a sensitive digestive system, we ask that you bring their own food packaged in individual servings, 2 per day.

Home Away from Home
Boarding Southwest Animal Care Complex - El Paso and Santa Teresa
For Cats

Cat condos are climate-controlled and include at least one lounging shelf. Litter boxes are cleaned twice a day. Litter is provided for all guests, at no extra charge. If your cat has any dietary concerns, please bring their preferred food.

Home Away from Home
Requirements to Board

We require a copy of current vaccination records from a veterinarian for each guest. For dogs, we need vaccination records for rabies, bordetella and distemper/parvo. For cats, we need vaccination records for rabies and FVRCP.

You are welcome to bring your pet’s bedding if it will help them feel more comfortable while staying with us.


Checkout is at 3 PM. If you retrieve your pet after 3 PM, you will be charged for that night. As a courtesy, we offer Sunday pickup from 5 PM - 5:30 PM. Boarding fees will be charged for Sunday night.

Up to 30 lbs
31-60 lbs
61-90 lbs
Over 90 lbs

If you have multiple pets, you’ll receive 25% off each additional dog or cat if they board together in the same dog run or cat condo.

Á La Carte Activities

Add on activities to create a ‘Home Away from Home’ experience for your dog. Punch cards may be used for activities while boarding.

30 Minutes of Outdoor Group Play Time:
60 Minutes of Outdoor Group Play Time:
Half Day of Day Care:
Full Day of Day Care:
Individual Attention:

Save time and download the Boarding Sign In sheet to complete and turn in when you drop your pet off.

Download Boarding Sheet
Boarding Southwest Animal Care Complex - El Paso and Santa Teresa

I can’t say enough about Southwest Animal Care Complex. They are truly amazing and our little Princess LOVES going there. We have been boarding her, grooming her and seeing Dr. McKee for over 7 years and I have nothing but wonderful things to say about it all. The staff is amazing - Coco, Sally, Sean and Tiger are the best and I know my Princess is always in good hands when she goes in for a vacation from us! Thanks for all you do for keeping our furry friends safe and happy!

Michelle Miller

Our two dogs, Eightball and Suzie, have been boarding and going to the SWACC day care for several years now. They absolutely love their time there. The staff is attentive to their needs and contact us immediately whenever they observe any health issues with our dogs. Having veterinary services on site gives my family peace of mind. Shy Suzie is much more sociable and rambunctious Eightball flushes his energy with all his activity at day care. Our dogs are happier because of Southwest Animal Care Complex.

Leticia Jimenez & Family